Administration > Start or restart the firm's Amicus subscription


Start or restart the firm's Amicus subscription

[FOR AMICUS ADMINISTRATOR ONLY]

This topic covers:

        Evaluation Period

        License Amicus Wizard

        Updated Amicus Licensing Information

Evaluation period

 When you first install Amicus Cloud, its status is set to Evaluation and you are designated the firm's Amicus administrator. This free trial period permits you to use all functions, including adding other users. To continue using Amicus beyond this period, you must license Amicus for the firm.


        During the Evaluation period, the number of days remaining is shown next to your name at the top of the screen.

        Click Subscribe Now at any time during the evaluation period to start a subscription for the firm.

o        If the evaluation period ended without you licensing, you can still start a subscription shortly afterward without loss of prior Amicus data—an email tells you how long you've got.

If the firm was previously licensed but you cancelled the subscription, you can still restart it shortly after its end without loss of prior Amicus data.

 

        Or, if the evaluation has expired or the subscription has been cancelled, click Subscribe Now in the message that appears when you attempt to login

License Amicus Wizard

1.     Enter details in the first screen of the License Amicus Wizard.

         Select either the Subscribe Monthly or Subscribe Annually radio button.

        The number of Active Amicus Cloud Users displays in a text box with the price per account including users who haven't logged in yet, and users who haven't been sent the login information.

o        Below is the price per user. The price is dependent on which radio button was selected.

o        Number of Amicus-hosted Exchange accounts (Only if the firm is using the Amicus-hosted Exchange service rather than its own Exchange.) This could be larger than the number of active users if you have chosen to keep any mailboxes for deactivated users.

        Additional Storage space, and rate. For more information, see Manage the firm's storage space.

        Enhanced security enabled or not, and rate. For more information, see Enable multi-factor authentication for all firm members.

        Click the check box confirming that you have read and agree to the terms of the License and Subscription Agreement and to activate the Next button.

2.     Click Next to  display the Registration Details screen.

3.     Click Next again to display the Registration Code screen.

         If your firm is being assisted by an Amicus Independent Consultant or if you have a Promotion Code, enter the code(s).
For more information, click beside the fields.

4.     Click Next to display the Credit Card Details screen.

        Select the radio button beside the Card Type you are using.

        Enter the Card Number.

        Select the Expiry Date from the drop down arrows in  the Month and Year fields.

        Enter the Name on Card.

o        Your credit card information will be transmitted to a merchant bank—for security reasons it is not stored by Amicus.

5.     Click Next to display the Billing Address for Credit Card screen.

        Click Use Firm Address if you want the address entered in the Firm Setup to default into these fields.

6.     Click Next to display the Confirmation screen.

7.     Click I Agree to confirm the calculated subscription fee to authorize payments and complete the licensing.

        If the credit card is not successfully processed a message prompt displays informing use to "Please verify the credit card number and try again."

Updated Amicus Licensing Information

1.     Select Options > Licensing to view the updated licensing information.

        Renewal date – Next date that the credit card will be charged.

        Active mailboxes – Amicus-hosted Exchange accounts.

2.     Select Options > User Management. The users you have added and sent their login information displays.

        "Licensed" displays under the Status column in the row of the name of firm members when the firm Status is Licensed.

        "Evaluation" displays under the Status column in the row of the name of firm members when the firm is in the Evaluation phase.

        If a firm member has been added and sent their login information, but has not logged in yet "Send Login" displays under the Status column.


Related topics

        Update the firm's Amicus subscription

        Cancel the firm's Amicus subscription

        Manage the firm's storage space


Amicus Cloud (January 2023)

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